Q16: What does the test cover?
The test will determine whether the sample contains the RNA of Severe acute respiratory syndrome coronavirus 2, which leads to the COVID-19 disease.
Q15: How will you protect my privacy and store my data?
All connections to and from our website are encrypted using Secure Socket Layer (SSL) technology, protecting the data privacy and right of the consumers. GOLAB will not share your data to any third party medical institution and disclose your personal information.
Q14: Will my testing data be kept securely?
GOLAB strictly adheres Information Security Standards, protecting the privacy and rights of consumers. In case of negative results: Your data will not be shared with any third parties without authorization. Only you (the one who tested) and GOLAB (the testing provider) will have access to your test results. In case of positive results: If your
Q13: Will you provide overseas services?
Unfortunately, we do not have overseas services at the moment. GOLAB promises to strive for excellence in our products and services, and provide high-quality services to companies in Hong Kong.
Q12: Will my insurance policy be affected?
No. GOLAB will not share data with any third party without authorization, including insurance companies. Consumers do not need to worry about their insurance policy being affected by the testing service.
Q11: How often should I get tested?
Testing results are only applicable to reflect your situation at the point of testing. You may choose to test more frequently if you consider yourself as high-risk.
Q10: Do I need to get tested if I show no symptoms?
Some individuals infected are asymptomatic. Testing for COVID-19 not only can distinguish whether you are COVID-19 free, but also reduce the possibility of passing it on to people nearby.
Q09: How does this test compare to the COVID-19 tests available at other organizations? Public Hospitals are offering free COVID-19 testing. Why should I get tested with GOLAB?
RT-PCR test is the global golden standard, and while our service is the same test based on the same methodology as private medical institutions do, we aim to provide a safer and more convenient one-stop screening service for travelers and other healthy individuals. If you have severe symptoms, please seek assistance from medical institutions.
Q08: If the result is negative/ positive, what is the arrangement and what is included in the test result?
The test will tell you if you are positive or negative for the COVID-19. Positive Results: GOLAB will perform an extra test for any suspected positive tests, so as to ensure that it is truly a positive result. If the result shows positive, it means that you have a high possibility of being infected with
Q07: How long will it take to get the results?
We will issue the test results within 24 hours after receiving the sample at our laboratory, so as to look for the infected in the shortest time, lowering the risks of further infections.
